Customer Reviews ⭐⭐⭐⭐⭐

What does our customers say about our Electrical, Heatpump, Air-conditioning and Ventilation Services in the Waikato?

5.0
Based on 129 reviews
Ian T. profile picture
Ian T.
3 days ago
Great job done, was really helpful and explained things in easy terms for me and got the job done quick smart. The whole team is so friendly and really patient with all the questions so we got everything just right. So happy with the outcome and will definitely use them again in the future.
Mrs M profile picture
Mrs M
4 days ago
Very impressed with the service provided and care taken by Paul and the Superheat team. We felt that all our requests were met and totally comfortable having them in our home. Definitely our electrical team now!
Charlene L. profile picture
Charlene L.
1 week ago
Awesome service! They exceeded our expectations, were clean and tidy, and did a fantastic job installing our Samsung heat pump. Highly recommend them for any electrical work!
Vickee profile picture
Vickee
2 weeks ago
Awesome service. They are very knowledgeable. Great price.
Martin L. profile picture
Martin L.
2 weeks ago
Great service and support from Paul and the team. We had wanted a ventilated air system for our older home for some time. We choose a Mitsubishi Lossnay system. It had to go underfloor as we have vaulted ceilings. It was quite a tricky job to get into the underfloor space and required rigid insulated ducting to protect from animals. The guys did a great job with the ducts and insulation - they have a lot of experience with HVAC in commercial premises which really helped out here. The system was properly commissioned and met design air flows. The system was completed mid winter and made an immediate difference - we have had no condensation on windows since then and the house is dry and warmer. I would thoroughly recommend Superheat and particularly where the installation is more complex than normal.
Ace B. profile picture
Ace B.
1 month ago
Great experience with Superheat Electrical! A special thanks to Kristine for arranging everything so smoothly, and to Paul and his team for the professional installation of our Daikin ducted system. The whole process was well organised, efficient, and hassle-free. We’re very happy with the result.
Vijay T. profile picture
Vijay T.
2 months ago
Very reliable and friendly people. Paul was amazing always smiling and positive. I will definitely call him for any electrical job. Thanks
See All Reviews
I appreciated the prompt and reliable communication as well as the friendly staff who provided our Aircon service
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Kelly
Heat Pump / Air-conditioning Service
Fantastic service, friendly staff and prompt.
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Simon
Supply and Install Heat Pump in Lounge Area
Paul, Kristine and the team are excellent. We got a new ducted system put in and the service and support have been superb.
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Megan
Ducted Heat Pump Installation
The TRIFECTA | Incredible service, quality & price! From prompt responses and arrival to provide the quote. To carrying out the job it all exceeded expectations. The boys even put our exterior heat pump covers back over them after they'd moved it (which wasn't part of the job)
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Dave (Fish Eat Repeat)
Outdoor Heat Pump Relocate
These guys are awesome - competitive, really knowledgeable and helpful, reliable, very tidy and go the extra mile to work in with the specific needs of our business both installing new units and maintaining our existing ones.
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Merran Davis
Heat Pump Installation and Service
I have used this company for a number of different jobs and would highly recommend them. They are extremely professional, thorough and their workmanship is faultless. Their pricing is very reasonable. Both Paul and Kristine are so polite to deal with.
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Kim
Electrical Powerpoint and Switch
Excellent - Kristine was extremely helpful and efficient. Prompt and reliable service with good pricing.
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Steve
Panasonic Fan Motor Replacement
Huge thank you to Superheat for your amazing service. Paul and his team were prompt, professional and friendly. We highly recommend Superheat to everyone. My family's absolutely loving our new Daikin Zena Vogue in white. It keeps us cool this summer and looking forward to feeling warm and toasty when winter comes. We'll definitely be in touch next year, when we're due for our service. Thank you again Paul and the rest of Superheat Team. Excellent workmanship!
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Maggie
Daikin Multi Split System Installation and Heat Pump Service
Paul and his team did an awesome job, through out the whole process I was kept informed and the workmanship was great. I got home to my home ventilation system running and a big smile and a healthy solid nights sleep with clean fresh air and much lower C02 so I slept and woke feeling I actually slept! Thanks Team 🙂
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Glen
Mitsubishi Lossnay Installation
Good company, working fast and very well
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Kai
Heat Pump Replacement Installation
Great people to deal with an on time . Workmanship is above anyone else . So will deal with them definitely again.
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Debbie
Bathroom Heat Fan Installation
Great communication with both myself and tenants, friendly, good price and prompt service. Would definitely use again.
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Sandra
Tenant Heat Pump Service and Heat Pump Installation
Great service couldn't ask for better
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Marie
Fujitsu PCB Heat Pump Replacement and Deep Clean Service
Awesome service and pricing. Easy as. Cheers.
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Alex
Light Holder Repair
Helpful tradies did an excellent job.
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Job # 915819
Two Extractor Fans to Supply and Install in House Dinsdale
Really appreciate you reaching out to me and provide me with advice. Thanks so much!
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Job # 990103
Advice Wanted for installation of second hand heat pump
Excellent work, very happy!
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Job # 949568
Kitchen Rangehood and Bathroom Fan
Great team - Completed the job to a very high standard. Good communication and got everything done as planned. I will definitely use them again in the future
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Job # 929356
Aircon / Heatpump - Ducted System Supply and Install
Five Stars!! Due to the layout of the kitchen, I needed a unique solution for adding additional ventilation, ducted to the outside. The communications was fabulous all round. The team arrived right on time for the initial assessment, quote received the next day. The quote came in as very fair. The job was scheduled and completed within a couple of days, and I was invoiced as per the quote, no surprises which was great. Workmanship is great. I will definitely keep these people on file for futur
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Job # 977256
Kitchen Ventilation - Healthy Homes Standard
They did an excellent job with a good price and in a short time. They are very good and quick in communication and documentation. I really appreciate their work and highly recommend them to other people
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Job # 949973
Bathroom Extractor Fan and Heat Pump Serivce
Communication was excellent, and they were very accommodating to changes I asked for. Would highly recommend
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Job # 1030843
Electrical Switches
Very quick quote and scheduling of job, good communication and work carried out was of a high standard
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Job # 971398
Light Fittings Replacement
Great comms, quoted me a price and stuck to it.
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Job # 1046695
Supply and Install Heatpump
They scoped the job well and did a neat and tidy installation. Highly recommend using them.
Noel
Select Chemicals Limited- Director
Fantastic service, always friendly and helpful, nothing is a major, so easy to deal with 🙂
We at ASAP Contracting are pleased to share our experience’s working with Superheat Electrical over the past 13 years. Their commitment to excellence and reliability has made them an invaluable partner for our projects, from small insurance jobs to large tender work.

From day one, Superheat Electrical consistently demonstrates efficiency and professionalism. John and his team are always quick to answer our calls and respond to our needs, ensuring that we can keep our projects on track. Their team is prompt and punctual, showing up on site as scheduled, which significantly contributes to our workflow.

Moreover, Superheat Electrical offers competitive pricing without compromising on quality. This balance allows us to manage our budgets effectively while still delivering top-notch results to our clients.

I wholeheartedly recommend Superheat Electrical to anyone in need of a dedicated and skilled subcontractor. Their reliability and expertise truly set them apart in the industry.
We have worked closely with Superheat Electrical since I bought the Childcare Centre nearly 2 years ago as we have multiple heatpumps of different brands and ages across the Centre.

As well as ensuring the comfort of our children and staff, having the correct temperature for our children is a licensing requirement by the Ministry Of Education and has to be measured and recorded on a daily basis. Regular servicing is very important but it has to work around our operating hours so it is not disruptive to the business.

This is where Paul, Kristine and the team at Superheat Electrical are great to work with, taking the time to understand our requirements and schedule accordingly. They ensure the cleanliness of wherever they have been working so there is no trace of where they have been.

Likewise if there are any problems with the heatpumps, they are only a phone call away and respond quickly to make sure we are sorted as soon as possible. They go the extra mile with practical advice when we have any operating or programming issues - usually caused by new staff needing upskilling.

Recently we needed a new heat pump installed into a sleeping space. From the initial scoping visit to the competitive quote for the unit and service, and communication, timeliness, scheduling and quality of the installation, their service was excellent and totally professional.

Several of our staff members are now wanting Superheat Electrical to look after their home systems or install new heatpumps so I would strongly recommend them for all commercial and residential jobs.

We’d love to hear your thoughts –
the good, the bad, and everything in between

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