Electrical Warranty Policy

At Superheat Electrical, we stand behind the quality of our work.

All electrical installation and repair work carried out by Superheat Electrical is covered by a 12-month workmanship warranty from the date of practical completion. Should any fault arise as a direct result of our workmanship during this period, we will rectify the issue at no charge.

What Is Covered

  • Defects resulting from installation workmanship.
  • Faults arising from incorrect installation or connection of equipment supplied and installed by Superheat Electrical.
  • Minor adjustments required due to workmanship-related issues.

What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, neglect, accidents, vandalism, or unauthorised alterations.
  • Equipment failure covered under a manufacturer’s warranty.
  • Normal wear and tear.
  • Damage caused by power surges, lightning, flooding, vermin, or other events beyond our control.
  • Work carried out, modified, or repaired by another contractor after completion.

Manufacturer Warranties

Products and equipment supplied by Superheat Electrical are covered by the respective manufacturer’s warranty, where applicable. Warranty periods vary depending on the product and manufacturer.

Consumer Guarantees

This workmanship warranty is provided in addition to, and does not limit, any rights or remedies available under the Consumer Guarantees Act 1993 or any other applicable New Zealand legislation.

For warranty claims, please contact us as soon as possible with details of the issue and the property address where the work was completed.