Electrical Warranty Policy

1. Workmanship Guarantee: 

Superheat Electrical is a member of Master Electricians. This provides you assurance that all electrical services performed by our master electricians meet the highest standards of workmanship. We guarantee that our master electricians will perform their duties with professionalism, skill, and diligence.

2. Scope of Workmanship Guarantee: 

This workmanship guarantee covers residential work only. It includes labour cost and replacement materials, ****up to $20,000 including GST for work completed after 1 January 2017. Work completed before 1 January 2017 is covered up to $10,000 including GST.

3. Limitations of Workmanship Guarantee:

  • Unpaid contracts or other pricing or payment disputes or claims.
  • A claim where further work or alterations or an attempt at remedial action are subsequently carried out without the knowledge and agreement of the original contractor.
  • Any occurrence that would normally be covered by usual householders insurance, professional indemnity, public liability insurance held by the member or any other forms of insurance.
  • Disputes under the Construction Contracts Act 2002
  • Any claims that have already been lodged with any statutory bodies, as these are already subject to legal process.
  • Appliance repair work.

4. Claim Procedure for Workmanship Issues: 

All claims under the Guarantee must be made within 12 months from either the date of completion of the contract work or the date given on the CoC, whichever is the later. A claim must be lodged with Master Electricians, PO Box 12434, Wellington 6144 or emailing admin@masterelectricians.org.nz. Claims will be acknowledged within five working days of receipt. A claims form must be completed when lodging a claim. 

5. Master Electrician Certification: 

Superheat Electrical employs master electricians who are certified professionals with extensive training and experience in the field of electrical work. Our master electricians adhere to all relevant safety standards and building codes, ensuring the integrity and reliability of the services provided.

6. Assurance of Quality Workmanship: 

By incorporating the expertise of master electricians into our services, Superheat Electrical stands behind the quality and craftsmanship of our work. We are committed to delivering superior results that exceed customer expectations and contribute to the long-term satisfaction and safety of our clients.

7. Collaboration with Master Electricians: 

Superheat Electrical collaborates closely with our master electricians to continuously improve our service offerings and maintain the highest level of excellence in the electrical industry. We value the expertise and professionalism of our master electricians and are dedicated to upholding their reputation for excellence in every project we undertake.

For more information in relation to the Workmanship Guarantee, please visit Workmanship Guarantee – Master Electricians