Understanding the Defrost Feature of Your Heat Pump

What is the Defrost Mode On Your Heat Pump?

Winter is here, and with it comes the challenge of keeping our homes warm and comfortable. If you’ve ever felt like your heat pump just can’t keep up with the cold, you’re not alone. Many homeowners misunderstand the defrost mode on their heat pump, seeing it as a problem rather than an essential function.

Why Does My Heat Pump Need a Defrost Mode? 

Imagine waking up to a freezing home because your heat pump can’t handle the cold. That’s a nightmare for anyone! Defrost mode activates when outdoor temperatures drop significantly, causing moisture in the air to freeze on the outdoor coil. Without this mode, ice would quickly build up, blocking airflow, reducing efficiency, and potentially damaging your heat pump unit. Instead of seeing the defrost cycle as a hassle, think of it as your heat pump’s self-care routine.

How the Defrost Cycle Work?

All heat pumps are designed to defrost in cold weather to keep them running efficiently. This usually happens in the early morning and evening when heating demand is highest. During defrost mode, you’ll notice that the indoor fan stops while the outdoor unit heats up to melt the ice on the coil. This process typically lasts 10-15 minutes, after which the unit resumes heating. Depending on the temperature and moisture in the air, condensation may form and freeze again, prompting another defrost cycle.

To maintain proper function, avoid turning off the outdoor power supply isolator during defrosting—interrupting the cycle can cause more ice buildup and disrupt the heating process. Also, undersized units may need to defrost more frequently, as they struggle to reach set temperatures in extremely low ambient conditions. Properly sized heat pump units have shorter compressor run times and operate at lower speeds, which can help reduce the need for defrosting.

Signs Your Heat Pump is in Defrost Mode

You might panic when your heat pump stops heating momentarily, but this is a normal part of the defrost cycle. Here’s what to look for:

  • Indoor and outdoor fans will pause.
  • The compressor keeps running, sometimes louder than usual.
  • Steam or “smoke” may appear from the outdoor unit (don’t worry, this is just steam).

These signs indicate that your heat pump is working to melt the ice and restore optimal performance.

Tips to Keep Your Home Warm During the Defrost Cycle

Feeling the chill when your heat pump goes into defrost mode? Here’s how to stay cozy:

  • Set Timers: Program your heat pump to start heating an hour or two before you wake up or return home.
  • Night Settings: Run your heat pump at a lower temperature (18-19°C) overnight to maintain warmth without overloading the system.
  • Regular Maintenance: Clean your heat pump filters and make sure the outdoor unit is clear of debris to reduce the frequency of defrost cycles. Ensure sufficient airflow, keep coils and filters clean, and raise the outdoor unit 100mm above ground if possible to allow proper drainage.

Additional Tips for Defrost Efficiency

For the best performance, select a heat pump sized for the average lowest winter temperatures in your area. A properly sized unit will need to defrost less often, helping maintain steady warmth. Lastly, ensure high-quality installation, avoiding pipe kinks and refrigerant leaks that can affect defrost efficiency.

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Lasha Wineti
Lasha Wineti
02:34 12 Jun 25
Great communication and quick response time. Great service provided highly reccomend. Fixed my filter on my smartsite system. Will definately be calling again.
Debbie Morrow
Debbie Morrow
23:58 09 May 25
Excellent communication and service on air con unit and DVS. Prompt to do job as well. Very thorough and good price. Would use again.
Paula Rigor
Paula Rigor
04:44 02 May 25
Highly recommended 👍🏻 Paul and his team are reliable and efficient! Their pricing are competitive too 👍🏻
Jay Goodley
Jay Goodley
00:44 30 Apr 25
These guys provided a deep clean service for me, my heatpump is now clean and smelling great, running much more efficiently. Thank you guys.
Thomas Kleine
Thomas Kleine
03:57 27 Mar 25
Andrew Mitchelmore
Andrew Mitchelmore
09:39 19 Mar 25
Great service and quality installation
Vimlesh Singh
Vimlesh Singh
01:10 10 Mar 25
Great services, highly recommend.
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